SCENTWORKS warrants our products against defects in materials and workmanship for a period of one year from the date of original purchase of this product. In order to pursue any remedy under this limited warranty please visit www.scentworks.co.za/warranty or email warranty@scentworks.co.za with your name, contact details and a copy of your receipt as proof of purchase.  Only registered warranties will be accepted in case of returns, malfunctions and other claims for your device.


The SCENTWORKS limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper use or maintenance, misuse, accident, exposure to excess moisture, fire, lightening, power surges, or other acts of nature.


If you have received a product, which turns out to be defective we will arrange to collect the product from you at our cost. Once we have inspected the product and validated your return SCENTWORKS Pty Ltd at its sole option, will provide one of the following three:


  1. Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of charge for the necessary parts and labour to complete the repair and to restore this product to its proper operating condition.
  2. Replace this product with a direct replacement or with a similar product deemed by ourselves to perform substantially the same function as the original product.
  3. Issue a refund of the original purchase price less depreciation to be determined based on the age of the product at the time remedy is sought under the limited warranty.


The maximum liability under this warranty is the retail purchase price paid for this item.